Frequently Asked Questions
Answers to the questions we hear most often about how Garmony works, what it costs, and how your account is handled. If you can't find what you need here, our support team is happy to help.
What exactly does Garmony do?
Garmony combines AI-driven data analysis with a zero-fee execution platform, giving investors a clearer view of market signals alongside a cost structure built for people who trade without a fixed office or dedicated research desk.
Who is this platform designed for?
Garmony is built for independent, self-directed investors who want data-backed insight and transparent pricing without relying on a traditional brokerage office or in-person advisor relationship.
Are there any hidden account fees?
Our pricing is designed to be transparent from the outset. Any applicable fees are disclosed clearly before you commit to an action, and you can review a full breakdown in your account dashboard at any time.
How does the zero-fee execution model work?
Execution on standard transactions is offered without a direct commission charge. Full details of what is and isn't included are outlined in our terms of service, which we recommend reviewing before you start.
How does the AI analysis generate its insights?
Our models process available market data to surface patterns and signals, which are presented to you as supporting information. This is intended to inform your own research process rather than replace it.
Is this platform suitable for beginners?
Garmony is built to be approachable, but all investing carries risk and nothing on this site constitutes financial advice. We'd encourage anyone new to investing to take time to understand the basics before committing capital.
How do I open an account?
You can start the process using the "Open Account" button at the top of this page. You'll be guided through the required steps to set up and verify your account.
What happens to my data and privacy?
We collect only what's needed to operate your account and provide our services. Our full approach to data handling is detailed in our Privacy Policy, linked in the footer below.
Can I close my account at any time?
Yes. You're free to close your account whenever you choose, subject to the terms outlined in our Terms of Service, which cover any outstanding steps required to complete the process.
How can I get in touch if I have another question?
Visit our Contact page for the available ways to reach our support team. We aim to respond to enquiries as promptly as we can.